Step 1

Once logged into Property Meld, a Resident will only be able to view Melds associated with their Unit.

Step 2

Click the + New Meld button to create a Meld.

Step 3

If the Property Manager elected to share an Emergency Contact link with Residents, this banner will appear. If the new Meld is an emergency, click the link to be directed to instructions for submitting an emergency Meld.

Step 4

To proceed with creating a non-emergent Meld, the Resident will be prompted to enter the following information. The Unit address will auto-fill. Please note "Detailed Description" is optional.

Step 5

Once all required information is entered, click the Create button.

Step 6

Your Meld has been created. You may view your Melds and Meld history in the Resident dashboard.

Step 7

To edit or delete a Meld, click the Meld in the Meld history.

Step 8

To add or edit an image, use the image uploader on the right-hand side.

Step 9

To add or edit text, use the text editor on the left-hand side.

Step 10

Click the Save button to save your changes.

Step 11

Your changes have been saved, and your Meld is updated.

Step 12

Click the Preview button to see how your Meld will appear to residents.

Step 13

Review the preview to ensure everything looks as expected.

Step 14

If everything is correct, click the Submit button to submit your Meld for approval.

Step 15

Your Meld has been submitted and is pending approval.

Step 16

You will receive a notification once your Meld is approved.

Step 17

Once approved, your Meld will be visible to residents.

Step 18

Residents can now view your Meld and interact with it.

Step 19

If there are any comments or feedback from residents, you will be notified.

Step 20

You can respond to comments and engage with residents through the platform.

Step 21

Continue to use the platform to share information, updates, and engage with your community.

Step 22

Congratulations! You've successfully created and shared a Meld with your community.

Step 23

Monitor the engagement and feedback from your community over time.

Step 24

Consider making updates or improvements to your Meld based on user feedback.

Step 25

Continue to engage with your community and build a strong online presence.

Step 26

Explore additional features and tools on the platform to enhance your community engagement.

Step 27

Share success stories and updates with your community to keep them informed and engaged.

Step 28

Thank you for using our platform to connect with your community. We hope this tutorial has been helpful.