Chapter 3: Methods of Communication
At Invicta Property Management, we understand the importance of effective communication. We offer multiple forms of communication to ensure that our management staff and operators are always accessible to property owners. Whether you need to discuss property management issues, report maintenance concerns, or simply have a question, we have convenient methods for you to reach out to us.
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Preferred Method:
Task Submission via Buildium: Owners are encouraged to submit tasks through the Buildium Owner Portal. This method ensures that your request is documented and tracked systematically.
Additional Methods:
Phone: Call our main office at 857-285-3411 to schedule an appointment with your Property Manager. This allows for a more personal and direct interaction.
Email: Contact your Property Manager directly using their assigned email address for any concerns or queries.
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Preferred Method:
Task Submission via Property Meld: For maintenance or project-related tasks, submitting a task through the Property Meld system in the Owner Portal is the most efficient way to communicate with our Operations Managers.
Additional Methods:
Phone: Call the main office at 857-285-3411 to schedule an appointment with an operations manager. This will ensure you can discuss your needs directly and in detail.
Email your Operations Manager at their designated email address for specific project-related inquiries.
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Main Office: For any general questions, you can always call our main office at 857-285-3411. Our staff is ready to assist you with any inquiries you might have.
Maintenance Call Center: To report maintenance or project-related tasks, contact our dedicated maintenance call center at 857-384-4654. This line is expressly set up to handle all maintenance-related issues promptly.
Company Email: For general information or inquiries, email us at info@invictapm.com. Our team monitors this email address and will ensure your questions are directed to the appropriate person.
At Invicta Property Management, our goal is to provide transparent and efficient communication channels to all property owners. By offering various methods of contact, we aim to address your needs promptly and effectively. Feel free to use any of the mentioned methods to reach out to our team.